atg90 Privacy Policy

1.1 Registration and Identity Information

When you create an account at atg90, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Residential address and country
• National ID (NID) or passport number (when identity verification is required)
• Bank account or mobile financial service number (bKash, Nagad, Rocket)

1.2 Transaction and Financial Information

When conducting financial activity on our platform, we collect:

• Deposit and withdrawal amounts and timestamps
• Payment method details (bKash, Nagad, Rocket, bank transfer)
• Transaction ID and status
• Information related to bonus usage and promotional activity

1.3 Technical and Usage Information

When you use our website, certain information may be collected automatically, such as:

• IP address and geographic location
• Browser type, version, and operating system
• Device type and screen resolution
• Website entry and exit times, pages visited
• Referral URL (where you came from before reaching our site)
• Cookie and session data

2.1 Service Operation and Delivery

We use the information we collect for the following purposes:

• To create, verify, and manage your account
• To process deposits and withdrawals
• To provide uninterrupted gaming and betting services
• To activate bonuses and promotions
• To provide customer support

2.2 Security and Fraud Prevention

atg90 is committed to maintaining a safe and reliable platform. To that end, we use collected information to:

• Detect and prevent unauthorized access to accounts
• Identify potential fraud or deceptive activity
• Complete necessary KYC (Know Your Customer) verification to prevent money laundering
• Ensure responsible gambling and monitor excessive play behavior
• Prevent the creation of multiple accounts

2.3 Communication and Notifications

We may use your email address to communicate with you to:

• Send account confirmations and security alerts
• Provide transaction receipts and notifications
• Inform you about new bonuses and promotions (based on your consent)
• Notify you of important platform changes

You may opt out of promotional emails at any time. However, transaction and security notifications cannot be turned off, as they are essential to the service.

3.2 With Service Providers

Operating our platform requires working with certain trusted third parties, such as payment gateway providers (bKash, Nagad, Rocket), software and technology suppliers, game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming), and cybersecurity specialists. These parties may only access the information needed for their specific tasks and are required to comply with our privacy standards.

3.3 Under Legal Obligations

We may be legally required to disclose information in the following cases:

• Under a court order or valid legal process
• At the request of a government investigation or regulatory authority
• To prevent fraud, money laundering, or other illegal activity
• To protect the rights and safety of ourselves, users, or third parties

4.1 What Cookies Are and Why We Use Them

Cookies are small text files that our website stores on your device. atg90 uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and ensure security
• Functional cookies: To remember your preferences and language settings
• Analytics cookies: To monitor and improve site usage

4.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling certain cookies may cause some parts of our service to not work properly, such as staying logged in or saving your preferences.

5.2 Administrative Security

Alongside technical measures, we maintain strict security at the administrative level. Only authorized personnel may access your personal information. All staff receive regular training on privacy and data protection. Data access logs are maintained and reviewed regularly.

5.3 Response to Data Breaches

If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary protective steps.

6.1 Data for Active Accounts

While your account is active, we retain all your registration and transaction information. This helps us provide you with uninterrupted service and resolve any disputes.

6.2 After Account Closure

After your account is closed, we may retain certain information for a defined period:

• Information required to meet legal obligations
• Financial transaction records (for audit purposes)
• Information relevant to fraud prevention

Once the required period has passed, data is securely deleted or anonymized.

7.1 Right to Access Your Data

You may request at any time to know what information we hold about you. We will respond to this request within a reasonable time.

7.2 Right to Correct Your Data

If any information in your profile is incorrect or incomplete, you may request a correction. Maintaining accurate information helps ensure the quality of our service.

7.3 Request to Delete Your Account

You may request to close your account and have your data deleted. Please note that due to legal obligations, some information may need to be retained for a specific period.

7.4 Right to Opt Out of Promotional Communications

You may stop receiving our promotional emails or notifications at any time. Use the "Unsubscribe" option at the bottom of any email, or contact our support team directly.

9.1 Update Process

We may update this privacy policy from time to time. For any significant changes, we will update the "Last Updated" date on this page. Registered users will be notified by email of important changes. Continuing to use our service means you agree to the updated policy.

9.2 Your Responsibility

We recommend that you review this page regularly to stay informed about the latest privacy policy. To protect your account security, keep your password private and do not allow anyone else to access your account.

10.1 Privacy Inquiries

If you have any questions about this privacy policy, concerns about how your information is used, or would like to request access to, correction of, or deletion of your data, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 Bengali support

We are committed to responding to all privacy-related requests as quickly and honestly as possible.